Keystone Property Management | Philadelphia, PA - Professional Property Services

This Privacy Policy describes how Keystone Property Management collects, uses, and shares personal information of users of our site and recipients of our services. Keystone Property Management, located at 220 Oak Street, Suite 400, Philadelphia, Pennsylvania 19103, US, is committed to protecting your privacy.

Information We Collect

We collect several types of information from and about users of our services, including:

Information You Provide Directly: This includes information you provide when you create an account, request services, fill out forms on our site, or communicate with us, such as your name, address, email address, phone number, and property details. For tenants and prospective tenants, this may include information provided on applications, such as employment history, credit history, and background check information. For property owners, this includes information necessary for property management, such as ownership details, financial account information, and property preferences.
Information We Collect Automatically: When you access or use our site, we may automatically collect certain information about your device and usage, including your IP address, browser type, operating system, referring URLs, pages visited, and dates/times of access. We may use cookies, web beacons, and similar technologies to collect this information.
Information from Third Parties: We may receive information about you from third-party sources, such as credit reporting agencies, tenant screening services, and other publicly available sources. This information is used to provide and improve our services, including tenant screening and property evaluation.

How We Use Your Information

We use the information we collect for various purposes, including:

Providing and Improving Our Services: To manage properties, screen tenants, collect rent, perform maintenance, provide financial reporting, market properties, administer leases, manage vendors, ensure compliance, and conduct property inspections.
Communicating with You: To respond to your inquiries, provide customer support, send you updates and notifications, and inform you about new services or promotions.
Personalizing Your Experience: To tailor our services to your individual needs and preferences.
Analyzing and Improving Our Site: To understand how users interact with our site, identify areas for improvement, and develop new features and functionality.
Protecting Our Rights and Interests: To enforce our terms of service, prevent fraud, comply with legal obligations, and protect the rights, property, or safety of Keystone Property Management, our users, or others.

Sharing Your Information

We may share your information with third parties in the following circumstances:

Service Providers: We may share information with third-party service providers who assist us in providing our services, such as tenant screening companies, payment processors, maintenance vendors, and marketing agencies. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
Legal Compliance: We may disclose information if required to do so by law or legal process, such as a subpoena or court order.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
Protecting Our Rights: We may disclose information when we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
With Your Consent: We may share your information with third parties when you consent to such sharing.

Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include physical, technical, and administrative safeguards. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

Your Rights

You may have certain rights regarding your personal information, including the right to:

Access: Request access to the personal information we hold about you.
Rectification: Request that we correct any inaccurate or incomplete personal information.
Erasure: Request that we delete your personal information under certain circumstances.
Restriction of Processing: Request that we restrict the processing of your personal information under certain circumstances.
Data Portability: Request to receive your personal information in a structured, commonly used, and machine-readable format and have the right to transmit that data to another controller.
Object: Object to the processing of your personal information under certain circumstances.

To exercise these rights, please contact us at 220 Oak Street, Suite 400, Philadelphia, Pennsylvania 19103, US. We will respond to your request within a reasonable timeframe.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our site, and the revised policy will be effective when posted. Your continued use of our site or services after the posting of any changes constitutes your acceptance of the revised policy.

If you have any questions or concerns about this Privacy Policy, please contact us at 220 Oak Street, Suite 400, Philadelphia, Pennsylvania 19103, US.